Resources & Commonly Asked Questions
What to do after an expected death at home, and after a sudden or unexpected one.
What happens after a death in a BC hospital, and how to have your loved one brought into a funeral provider's care.
What care home and hospice staff do after a death, and what you need to do next.
How cremation works, the rules that apply in British Columbia, and what your family receives afterwards.
Call us at any hour, or start online when you are ready.
The Ministry of Social Development and Poverty Reduction's burial or cremation supplement, and how to ask for it.
When no one is able to handle an estate in BC, the Public Guardian and Trustee may step in.
The Veterans Affairs Canada Funeral and Burial Program, run by the Last Post Fund.
Funeral, pension and counselling benefits for families when a death is related to work.
Funeral expenses, grief counselling and death benefits under ICBC's Enhanced Care.
A step-by-step guide to the first hours and days after a death in BC.
Who issues death certificates in BC, what they cost, how to order more, and what a certified copy is.
The legal steps before a cremation in BC, what can cause a delay, and our usual timeline.
BC law sets out who has the right to make decisions after a death, and in what order.
BC's cremation law doesn't limit where ashes can be scattered, but landowners, other provincial laws and local bylaws can.
A cremation without a funeral service beforehand, with the freedom to hold a memorial later, in your own time and way.
What to know about flying with cremated remains, crossing into the United States, and mailing ashes from Canada.
No. Alkaline hydrolysis, also called aquamation or water cremation, is not a legal form of disposition in British Columbia.
The estate, government benefits and other programs that may help, and where to start with each.
How much it pays, who can apply and how, as of September 2026.
A plain checklist of first steps after the funeral, based on the BC and Government of Canada checklists.
What probate is, when it's usually needed, and where to start.
Pre-arranging versus pre-paying, how BC law protects pre-need contracts, and what to tell your family.