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Resources & Frequently Asked Questions

Resources

Resources & Commonly Asked Questions

Popular Questions
What do I do if someone dies at home?

What to do after an expected death at home, and after a sudden or unexpected one.

What do I do if someone dies in hospital?

What happens after a death in a BC hospital, and how to have your loved one brought into a funeral provider's care.

What do I do if someone dies in a care home or hospice?

What care home and hospice staff do after a death, and what you need to do next.

What is cremation, and what does BC require?

How cremation works, the rules that apply in British Columbia, and what your family receives afterwards.

How do I start the arrangements?

Call us at any hour, or start online when you are ready.

Can the BC government help pay for a cremation?

The Ministry of Social Development and Poverty Reduction's burial or cremation supplement, and how to ask for it.

What does the Public Guardian and Trustee do when someone dies?

When no one is able to handle an estate in BC, the Public Guardian and Trustee may step in.

Can the Last Post Fund help pay for a veteran's funeral?

The Veterans Affairs Canada Funeral and Burial Program, run by the Last Post Fund.

What help does WorkSafeBC give after a work-related death?

Funeral, pension and counselling benefits for families when a death is related to work.

What does ICBC pay if someone dies in a crash?

Funeral expenses, grief counselling and death benefits under ICBC's Enhanced Care.

What to do when someone dies in British Columbia

A step-by-step guide to the first hours and days after a death in BC.

How do I get a death certificate in BC?

Who issues death certificates in BC, what they cost, how to order more, and what a certified copy is.

How long does a cremation take in BC?

The legal steps before a cremation in BC, what can cause a delay, and our usual timeline.

Who can arrange a cremation in BC?

BC law sets out who has the right to make decisions after a death, and in what order.

Scattering ashes in BC

BC's cremation law doesn't limit where ashes can be scattered, but landowners, other provincial laws and local bylaws can.

What is direct cremation?

A cremation without a funeral service beforehand, with the freedom to hold a memorial later, in your own time and way.

Travelling with ashes

What to know about flying with cremated remains, crossing into the United States, and mailing ashes from Canada.

Is aquamation available in BC?

No. Alkaline hydrolysis, also called aquamation or water cremation, is not a legal form of disposition in British Columbia.

How do families pay for a cremation in BC?

The estate, government benefits and other programs that may help, and where to start with each.

How does the CPP death benefit work?

How much it pays, who can apply and how, as of September 2026.

What does an executor do first in BC?

A plain checklist of first steps after the funeral, based on the BC and Government of Canada checklists.

Do you need probate in BC?

What probate is, when it's usually needed, and where to start.

How does pre-planning a cremation work in BC?

Pre-arranging versus pre-paying, how BC law protects pre-need contracts, and what to tell your family.